One of the most common complaints is that people cannot get a hold of their agent or an agent to ask about a listing. Please make sure that you answer calls promptly. Check your phone to make sure that your voice mail is not full. Give people clear explanations for questions that they have. Make sure they understand the documents that they are signing. Make them feel that they are important to you. You represent yourself and Tierra Antigua Realty. We are never too busy to be kind to people.